Privacy Policy | Win The Moment

1. Who We Are

Win The Moment Ltd is the data controller. Contact: hello@winthemoment.co.uk

2. What Data We Collect

Name, email address, date of birth (for age verification)
Postal address (for postal entries and prize delivery)
Competition entry data and answers
Payment information (processed securely – we never store card details)
Website usage data via cookies (see Cookie Policy)

3. Why We Collect It

To process competition entries and determine winners
To verify eligibility (age and UK residency)
To deliver prizes
To send marketing communications (only with your explicit consent)
To comply with legal obligations

4. Legal Basis

We process your data on the basis of: contract performance (entry into competitions), legitimate interests (fraud prevention, service improvement), consent (marketing), and legal obligation (record keeping).

5. How Long We Keep It

Competition entry data is stored securely for 12 months as required by law. Account data is retained while your account is active. You may request deletion at any time.

6. Your Rights

Under UK GDPR, you have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, object to processing, and withdraw consent at any time. Contact hello@winthemoment.co.uk to exercise any of these rights.

7. Marketing

Marketing consent is completely separate and optional. You will never be required to agree to marketing communications to enter a competition. You can opt out at any time.

8. Third Parties

We may share data with: payment processors, experience providers (for prize delivery), and legal authorities (when required by law). We never sell your data to third parties.

9. Complaints

If you are unhappy with how we handle your data, contact us first. You also have the right to complain to the Information Commissioner's Office (ICO).